Error Message for Registering Name

UX Writing Challenge: Day 12

Scenario: A user is creating an account. When they come to the step where they are asked to enter their name, they get an error message. A fraud detection software thinks their name is fake—but it’s wrong 5% of the time.

Challenge: Write an error message that prompts them to fix the error without shaming them for having a fake-sounding name.

Approach: friendly and considerate

Strategy: 'What a unique name!' is intended to sound friendly and not offensive. 

CTA: To redirect user to the contact us page to add their name to the database.